Manage Order

Can I add a gift message/note to my order?
We're unable to print and add a physical gift message/note/something on the box/package. However, we would like to introduce you to an alternative...
Fri, 5 Feb, 2021 at 4:00 PM
How can I cancel my order?
Once completed and placed, if you change your mind, you are able to cancel it within 2 hours of placing the order.   Because after 2 hours of placing the o...
Thu, 20 Jan, 2022 at 5:14 PM
How can I change my billing address/ shipping address?
Case 1: Change billing address Due to technical issues, we can not modify the billing address. However, there is no need to change the billing address as w...
Fri, 27 Aug, 2021 at 10:36 AM
How do I reorder my Unifury items?
You can considerably save time in re-ordering personalized products. Instead of going back to the products page, submitting the options, and placing the ord...
Thu, 17 Mar, 2022 at 9:19 AM
I would like to modify my order
We are happy to customize your item and make it how you want. To customize, please request Edit Design via Contact Us.  If your request is not available, y...
Thu, 3 Mar, 2022 at 10:50 AM
I would like to report an order issue
We're very sorry to hear that!  We will try to find a solution quickly, but in order to do this, kindly read our Reshipment & Refund Policy.  Note...
Fri, 21 Jan, 2022 at 10:59 AM
Why didn't I get an order confirmation email?
When your order is confirmed, you can automatically receive an order confirmation email. It will look like this If you haven't received any email...
Fri, 5 Feb, 2021 at 3:23 PM